Knowledge base | InkSoft Support Center

Email Campaigns

Step #1

InkSoft is integrated with two of the leading email marketing service providers. We recommend MailChimp. Learn more about MailChimp and Constant Contact

When your users create accounts from your web stores they will be opted in for special offers and news UNLESS they opt out. All email marketing will be done through MailChimp or Constant Contact -- not InkSoft. InkSoft handles 'transactional' emails such as order confirmations, account creation, quotes, et al.

This function automatically adds email subscribers to your MailChimp or Constant Contact accounts.

To configure email marketing:

  1. Select the desired Email Marketing Provider here.

Step #2

In order to use Email Campaign functionality you will need to generate API keys for MailChimp and Constant Contact. Please note: InkSoft does not provide support for third party applications.

  1. Select MailChimp or Constant Contact to enable.
  2. Enter your API Key and login information. Note: Mail Chimp only requires the API key, Constant Constant requires both API key and login credentials. If you need help retrieving the API key use the guides linked below

Click Save


Step #3

In MailChimp and Constant Contact you manage email subscribers by 'Lists'. These help you to group / segment email subscribers by interests / category.

In the step, you will need to associate web stores to lists.

  1. Select a web store from the drop-down
  2. Select email marketing list(s) from the drop-down. NOTE: You can subscribe users to more than one list.

Click Save



Clicking subscribers will allow you to view ALL subscribers for the selected web store. From here you can see the users Email,  Name, Subscription Status, and when the user was created.


Add New Subscriber

You can also add subscribers to selected list(s) and associate with web stores manually.

  1. Select the store you would like the subscriber to be added to
  2. Select the list to assign the subscriber to
  3. Fill out the Add New Subscriber form
    • NOTE: Make sure you check 'subscribe' if you would like your newly added subscriber to receive your emails

Click Save to submit