There are five options to choose from to determine the permission level of users/ employees. In this guide, we will explain each permission level and how to edit, delete, and add new admin accounts.
1. Store Manager - Lowest level user pemission, single- store access to Webstore settings
2. Product Manager - Access to the Products tab and Webstore settings
3. Fulfillment Store Printer - Access to the Order Manager, Artwork tab, and Reports
4. Fulfillment Store Manager - Access to every part of the Admin Portal except the global Settings area
5. Fullfillment Store Admin - Highest level user permission, access to every part of the Admin Portal
Note: InkSoft does not assume responsibility for deleted data, deleted stores, or inappropriate/unwanted activity due to misuse of admin control by a user. Please be prudent giving administrative access to your Account. If you ever have questions about which permission level your employees/users should have, please contact the Success Squad.
The Store Manager permission level is the lowest possible user permission. A Store Manager can only access the assigned webstore's layout and design settings as seen below. This permission level is suitable for employees assigned to control a specific webstore's layout and design.
The Product Manager admin permission provides all permissions from the Store Manager level PLUS provides the ability to add/edit products and edit product pricing (not print pricing).
This permission level provides access to Reports, the Order Manager, and Customer Saved art for production purposes and fulfilling orders.
This permission provides access to all features and functions EXCEPT for global controls located in the "Settings" tab. This user can add/edit products, determine print pricing, add/edit/view Artwork, and have access to the Order Manager to fullfill orders. They cannot see or change settings that pertain to other Admin accounts, Cart Settings, Payment Processors, or Taxation (as well as a few other global settings).
The Fulfillment Store Admin is the highest level permission and provides access to all InkSoft features and functions (including Settings).
With access to Settings (global), the Fulfillment Store Admin permission level has access to the following:
To add a new admin and set their permission level:
Note: An email will be sent to the new admin's email address upon creation, with a temporary password.
To edit and/or delete an existing admin account:
After clicking the admin name you will be greeted with the screen below. You can edit/change permission levels and enter a new password. After making any changes you must click the Save button (associated numbers in this screenshot are linked to the description above.)